LEGAL

Privacy Policy

Last updated: January 1, 2026

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1. Overview

FAZO Services Inc. ("FAZO," "we," "us," or "our") provides truck dispatching and carrier support services to U.S. owner-operators and small fleets. This Privacy Policy explains what information we collect through fazo-services.com (the "Site"), how we use it, and the choices available to you.

2. Information We Collect

Information you provide directly. When you submit our Request a Quote form, we collect the information you enter: your name, phone number, email address, and, optionally, your MC/DOT number and any message you include.

Information collected automatically. As of the date above, this Site does not use cookies, analytics, or third-party tracking scripts. If that changes in the future, this policy will be updated to describe what is collected and why.

3. How We Use Your Information

To respond to your quote request and discuss our dispatching services
To set up and manage your carrier account if you begin working with FAZO
To communicate with you about your account, loads, and service updates
To comply with legal and regulatory obligations related to trucking and freight compliance

4. How We Share Information

We do not sell your personal information. We may share it with:

Freight brokers and shippers, as necessary to arrange and dispatch loads on your behalf
Factoring companies, if you request assistance with invoice factoring
Service providers who help us operate our business (for example, phone, email, and scheduling tools), under obligations to protect your information
Government or regulatory authorities, where required by law (for example, FMCSA/DOT compliance matters)

5. Data Security

We use reasonable administrative and technical safeguards to protect the information you provide. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and to comply with legal, accounting, or regulatory requirements.

7. Your Choices and Rights

You may contact us at any time to ask what information we have about you, to correct it, or to request that we delete it, subject to any legal or contractual obligations that require us to keep certain records (for example, DOT-related documentation).

8. Children's Privacy

Our services are directed at commercial truck operators and are not intended for use by anyone under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

10. Contact Us

Questions about this policy? Contact us at dispatch@fazo-services.com or (800) 555-0182.